Privacy Policy
Last updated: October 8, 2026
Your privacy matters to us. This page explains how this website handles information. It does not replace our Notice of Privacy Practices, which covers your patient records.
Who we are
Look + See Vision Care (“we,” “us,” “our”) is an independent optometry practice and eyewear boutique at 2007 S 1st St, Suite 104, Austin, TX 78704. This policy explains what information this website collects and how we handle it.
Your health information and our Notice of Privacy Practices
This website is not designed for sending health information. Please do not include symptoms, diagnoses, insurance details or other health information in an email or text message. Call us at (512) 774-6002 instead.
As a healthcare provider, we are required by federal law (HIPAA) to protect the privacy of your patient records. How we use and share that information is described in our Notice of Privacy Practices, which is available at our office or by request at lookandseevision@gmail.com.
What this website collects
This website does not have user accounts, and it does not contain forms that collect personal information. If you email, call or text us, we receive the information you choose to send.
Like most websites, our hosting provider automatically records technical information when you visit, such as your IP address, browser type, device type, the pages you request and the date and time. We use it to keep the website secure and working properly. Our hosting and security providers may also set small cookies that are needed to deliver the site and protect it from abuse.
We do not use advertising, retargeting or analytics tracking tools (such as Google Analytics or a Meta Pixel) on this website.
Third-party services
Some tasks are handled by outside companies, and those services have their own privacy policies. When you use them, the information you enter goes to them, not to this website:
- Online appointment scheduling (VSAppointments)
- The patient portal for prescriptions (MyEyeAppoint)
- Contact lens ordering (DrContactLens)
- Bill payment (SecurePymt)
This website also loads fonts from Adobe Fonts and may show an embedded Google Map. Those providers may receive your IP address and browser information when the content loads. Our Instagram link takes you to Instagram, which has its own policy.
How we use information
We use website information only to operate and secure the website, to understand technical problems and to respond to messages you send us. We do not sell your personal information, and we do not share it for advertising.
Security and retention
We use reasonable safeguards to protect the information we receive. No website or method of transmission is completely secure, so we cannot guarantee absolute security. We keep website and email records only as long as we need them for the purposes above or as the law requires.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them through the website.
Your choices
You can set your browser to block or delete cookies, although some parts of the website may not work as expected. To ask a question about this policy or about information you have sent us, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
Look + See Vision Care
2007 S 1st St, Suite 104, Austin, TX 78704
(512) 774-6002
lookandseevision@gmail.com